Case Studies
Case Studies
Case Studies
Supervisor Review Mode
Transformed a manual, offline workflow into a streamlined, cloud-based review mode that simplified critical case management and reduced inefficiencies.

MoM Adoption
20%+
Avg. Time in App
55 min
Supervisor Review Mode
Transformed a manual, offline workflow into a streamlined, cloud-based review mode that simplified critical case management and reduced inefficiencies.

MoM Adoption
20%+
Avg. Time in App
55 min
Supervisor Review Mode
Transformed a manual, offline workflow into a streamlined, cloud-based review mode that simplified critical case management and reduced inefficiencies.

MoM Adoption
20%+
Avg. Time in App
55 min
GridX Empower Re-imagined
I explored a 2–5 year vision for GridX’s Empower platform, focused on addressing the issues that utilities are having with new rate and program adoption. The concept introduced a campaign-driven, segmented widget system for utilities and a personalized, insight-rich experience for customers.

Executive Buy In
100%
New Widgets
5
GridX Empower Re-imagined
I explored a 2–5 year vision for GridX’s Empower platform, focused on addressing the issues that utilities are having with new rate and program adoption. The concept introduced a campaign-driven, segmented widget system for utilities and a personalized, insight-rich experience for customers.

Executive Buy In
100%
New Widgets
5
GridX Empower Re-imagined
I explored a 2–5 year vision for GridX’s Empower platform, focused on addressing the issues that utilities are having with new rate and program adoption. The concept introduced a campaign-driven, segmented widget system for utilities and a personalized, insight-rich experience for customers.

Executive Buy In
100%
New Widgets
5
GridX Interactive Touchscreen Demo
I designed and developed an interactive touchscreen web app for GridX conference booths, allowing attendees to explore short videos on product features at their own pace.

Booth Engagement
+24%
Full Demo Requests YoY
+18%
GridX Interactive Touchscreen Demo
I designed and developed an interactive touchscreen web app for GridX conference booths, allowing attendees to explore short videos on product features at their own pace.

Booth Engagement
+24%
Full Demo Requests YoY
+18%
GridX Interactive Touchscreen Demo
I designed and developed an interactive touchscreen web app for GridX conference booths, allowing attendees to explore short videos on product features at their own pace.

Booth Engagement
+24%
Full Demo Requests YoY
+18%
Taylor Guitars Series Pages
Worked together with a large group of stakeholders to revamp and launch new guitar series pages. Users were confused by the options within each series leading to purchasing confusion. We built a new experience that provides the right level of information for customers, while also providing purchasing options and leading them onto specific product pages.

CTR
+67%
Page Views
+105%
Taylor Guitars Series Pages
Worked together with a large group of stakeholders to revamp and launch new guitar series pages. Users were confused by the options within each series leading to purchasing confusion. We built a new experience that provides the right level of information for customers, while also providing purchasing options and leading them onto specific product pages.

CTR
+67%
Page views
+105%
Taylor Guitars Series Pages
Worked together with a large group of stakeholders to revamp and launch new guitar series pages. Users were confused by the options within each series leading to purchasing confusion. We built a new experience that provides the right level of information for customers, while also providing purchasing options and leading them onto specific product pages.

CTR
+67%
Page Views
+105%
Case Finder
I designed and implemented search and filter functionality to reduce case lookup time and centralize reference materials. Beyond improving officer efficiency, the feature generated actionable analytics, giving the business visibility into case usage patterns and enabling data-driven improvements at scale.

Decrease in time to reference
40%
Page visitors use the filters
17%
Case Finder
I designed and implemented search and filter functionality to reduce case lookup time and centralize reference materials. Beyond improving officer efficiency, the feature generated actionable analytics, giving the business visibility into case usage patterns and enabling data-driven improvements at scale.

Decrease in time to reference
40%
Page visitors utilizing filters
17%
Case Finder
I designed and implemented search and filter functionality to reduce case lookup time and centralize reference materials. Beyond improving officer efficiency, the feature generated actionable analytics, giving the business visibility into case usage patterns and enabling data-driven improvements at scale.

Decrease in time to reference
40%
Page visitors use the filters
17%
Taylor Sustainability Hub
Designed a scalable digital hub to showcase Taylor’s sustainability leadership through engaging, media-rich storytelling. This project gave customers more confidence in their purchases.

Taylor Sustainability Hub
Designed a scalable digital hub to showcase Taylor’s sustainability leadership through engaging, media-rich storytelling. This project gave customers more confidence in their purchases.

Taylor Sustainability Hub
Designed a scalable digital hub to showcase Taylor’s sustainability leadership through engaging, media-rich storytelling. This project gave customers more confidence in their purchases.

About Me
At heart, I’m still the Photoshop nerd who used to spend hours tinkering with effects. The difference now is that instead of experimenting with drop shadows, I’m obsessed with untangling complex ecosystems and solving real user problems. Same curiosity—just applied at scale.
01
Serial Hobbyist
I've written hot sauce reviews. Bought more power tools for woodworking than I care to admit. Learned to surf as an adult. Picked up and put down an SLR too many times. And generally spent far too much time on guitar building forums.
Nature Lover
I’ve hiked trails all over the world—backpacking through Yellowstone, Glacier, Yosemite, the Badlands, and more national forests than I can count. One of the most memorable moments? Spending 24 hours stranded in a hut on top of a volcano, wedged between two glaciers in Iceland. (Ask me about it!)
02
Constantly Curious
I have a notebook from when I was 18 that the first page says "question everything". That motto still holds true to this day. I love learning about the 'why' of things, diving deep into what makes people tick, and trying my best to make sense of the world.
03
Music Fanatic
I've been playing music all of my life, and that's manifested as a love for nearly every genre of music (sorry death metal). My current mission is turning my toddler on to the classics and off of 'the itsy bitsy spider'.
04
About Me
At heart, I’m still the Photoshop nerd who used to spend hours tinkering with effects. The difference now is that instead of experimenting with drop shadows, I’m obsessed with untangling complex ecosystems and solving real user problems. Same curiosity—just applied at scale.
01
Serial Hobbyist
I've written hot sauce reviews. Bought more power tools for woodworking than I care to admit. Learned to surf as an adult. Picked up and put down an SLR too many times. And generally spent far too much time on guitar building forums.
Constantly Curious
I have a notebook from when I was 18 that the first page says "question everything". That motto still holds true to this day. I love learning about the 'why' of things, diving deep into what makes people tick, and trying my best to make sense of the world.
03
Nature Lover
I’ve hiked trails all over the world—backpacking through Yellowstone, Glacier, Yosemite, the Badlands, and more national forests than I can count. One of the most memorable moments? Spending 24 hours stranded in a hut on top of a volcano, wedged between two glaciers in Iceland. (Ask me about it!)
02
Music Fanatic
I've been playing music all of my life, and that's manifested as a love for nearly every genre of music (sorry death metal). My current mission is turning my toddler on to the classics and off of 'the itsy bitsy spider'.
04
About Me
At heart, I’m still the Photoshop nerd who used to spend hours tinkering with effects. The difference now is that instead of experimenting with drop shadows, I’m obsessed with untangling complex ecosystems and solving real user problems. Same curiosity—just applied at scale.
01
Serial Hobbyist
I've written hot sauce reviews. Bought more power tools for woodworking than I care to admit. Learned to surf as an adult. Picked up and put down an SLR too many times. And generally spent far too much time on guitar building forums.
Nature Lover
I’ve hiked trails all over the world—backpacking through Yellowstone, Glacier, Yosemite, the Badlands, and more national forests than I can count. One of the most memorable moments? Spending 24 hours stranded in a hut on top of a volcano, wedged between two glaciers in Iceland. (Ask me about it!)
02
Constantly Curious
I have a notebook from when I was 18 that the first page says "question everything". That motto still holds true to this day. I love learning about the 'why' of things, diving deep into what makes people tick, and trying my best to make sense of the world.
03
Music Fanatic
I've been playing music all of my life, and that's manifested as a love for nearly every genre of music (sorry death metal). My current mission is turning my toddler on to the classics and off of 'the itsy bitsy spider'.
04
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